Herbalife Nutrition Status

Scheduled Maintenance Announcement

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 2024 - 21:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
May 18, 2024 21:00 - May 19, 2024 01:00 PDT

Scheduled - MyHerbalife will undergo maintenance on Saturday, May 18, 2024, starting at 7:30 p.m. PT. The maintenance window is expected to last approximately 11 hours and 30 minutes. During this period, Volume for placed orders will not be reflected in BizWorks and My Account. Additionally, promotions (such as free freight, free SKU, or cash vouchers) will not be applied, even if they are eligible. Payment services will be unavailable during the downtime and HL1 - Core Commerce application will be unavailable.
May 18, 2024 21:00 - May 19, 2024 01:00 PDT

Uptime over the past 90 days. View historical uptime.

Account Login Operational

90 days ago

100.0 % uptime

Today

Online Ordering Operational

90 days ago

99.99 % uptime

Today

MyHerbalife Under Maintenance

90 days ago

99.99 % uptime

Today

Online Application Operational

90 days ago

100.0 % uptime

Today

Receipting Operational

90 days ago

99.85 % uptime

Today

Point of Sale (POS) Operational

90 days ago

99.99 % uptime

Today

BizWorks Reports Under Maintenance

90 days ago

99.85 % uptime

Today

GoHerbalife Operational

90 days ago

100.0 % uptime

Today

Sales/Call Center Operational

90 days ago

95.71 % uptime

Today

HN MyClub Operational

90 days ago

99.99 % uptime

Today

Online Training/HNGrow Operational

90 days ago

100.0 % uptime

Today

Microsoft Outlook Operational

90 days ago

100.0 % uptime

Today

GOC Operational

90 days ago

100.0 % uptime

Today

Webfax Operational

90 days ago

100.0 % uptime

Today

HN Rewards Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 18, 2024

Unresolved incident: Scheduled Maintenance Announcement.

May 17, 2024

No incidents reported.

May 16, 2024

Due to a vendor (COPACO) issue, Members are unable to reach the Paraguay Contact Center.

Resolved - This incident has been resolved.
May 16, 21:21 PDT

Investigating - We are troubleshooting the issue on high priority.
May 16, 05:39 PDT

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

Scheduled Maintenance Announcement

Completed - The scheduled maintenance has been completed.
May 12, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:30 PDT

Update - We will be undergoing scheduled maintenance during this time.
May 8, 11:25 PDT

Update - We will be undergoing scheduled maintenance during this time.
May 8, 11:22 PDT

Scheduled - MyHerbalife will undergo maintenance on Saturday, May 11, 2024 starting at 8:30 p.m. PT for approximately 10 hours. During this maintenance window, Volume for placed orders won't reflect on BizWorks and My Account. Promotions (free freight/free SKU/cash vouchers) won't be applied even if they're eligible. Payment Services won't be available during the downtime.
May 8, 11:21 PDT

May 11, 2024

May 10, 2024

There is a delay in processing volume points allocation in the Bizworks application

Resolved - This incident has been resolved.
May 10, 04:26 PDT

Investigating - The issue is being currently investigated.
May 9, 18:33 PDT

May 9, 2024

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

Scheduled Maintenance Announcement

Completed - The scheduled maintenance has been completed.
May 5, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 20:30 PDT

Update - We will be undergoing scheduled maintenance during this time.
May 3, 14:33 PDT

Scheduled - MyHerbalife will undergo maintenance on Saturday, May 4th at starting at 7:00 p.m. PT and is expected to conclude on Sunday, May 5th at 6:30 a.m. PT.
During this maintenance window, Volume for placed orders won't reflect on BizWorks and My Account. Promotions (free freight/free SKU/cash vouchers) won't be applied even if they're eligible. Payment Services won't be available during the downtime.
May 3, 12:24 PDT

May 4, 2024

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